UNIWEB has started providing services to the leading company 'Genext', supporting digital shift in customer engagement through the power of technology.

2024/07/11

Kiva Corporation (Headquarters: Chuo-ku, Tokyo; President: Kohta Nojiiri; hereafter Kiva) announces that the web accessibility tool 'UNIWEB' has been implemented on the corporate site operated by Genext Corporation (Headquarters: Chiyoda-ku, Tokyo; Representative Director: Hideki Mikajiri; hereafter Genext).

 

◾️ UniWeb introduction site

Genext Corporate Site:https://www.gnext.co.jp/

The Uniweb icon has been placed in the lower left part.

Genext Corporate Site

Clicking on the icon brings up the accessibility menu, which includes a partial reader that reads text out loud and screen contrast switching at the touch of a button.

Genext Corporate Site

 

◾️ import background

Genext has recognized the importance of ensuring that websites and services can convey accurate information in light of the recent 'Disability Discrimination Elimination Law'.
When Kiva introduced 'UNIWEB' to us from Japan Total Telemarketing, we resonated with its aim for accessibility to web information for those with physical and mental limitations, regardless of age or physical condition, and we adopted it due to its user-friendly setup process upon implementation.

In the future, we aim to system integration to enable the use of 'UNIWEB' on the 'Discoveriez' platform, which supports the DX of stakeholders surrounding companies, including customer service contact points we have developed and provided.

 

◾️What is Web Accessibility?

It is not a special accommodation only for the disabled or elderly, but anyone can be in the same situation as a disabled person.

• Temporary injury or illness (e.g., car accident with arm in cast and unable to use arm, eye disease with eye patch and blindness, etc.)
• Age-related changes
• Age-related vision loss (presbyopia, lens changes (yellowish, dark, blurred vision, etc.))
• Eye diseases common in middle-aged and older adults (cataracts, glaucoma, etc.)
  *About half of the patients in their late 70s have cataracts with yellowing changes.
• Age-related hearing loss
• Foreign travelers (if a foreigner who does not understand Japanese is struck by an earthquake while traveling, can he/she obtain evacuation information, etc.)

Reference: Ministry of Internal Affairs and Communications, Accessibility of Websites, etc. Required of Public Organizations
https://www.soumu.go.jp/main_content/000543284.pdf

 

◾️About UniWeb

UniWeb provides web accessibility features "on the day of deployment" by simply adding a single line of code to all web services.

In order to achieve equal website services for all, we want to put users in various situations, such as those with visual impairments or those who temporarily lose the use of their hands due to injury, in a position to understand correct information through various uses such as voice reading and contrast changes.

 

◾️ Gnext Inc.

Representative: CEO Hideki Mikajiri
Location: 3F HB Hirakawacho Building, 2-8-9 Hirakawacho, Chiyoda-ku, Tokyo
URL :https://www.gnext.co.jp/
Business :

• Development and Sale of Stakeholder DX Platforms
• Development of BI/AI using Customer Touchpoint Data

 

◾️ Kiva Corporation

Representative: Kota Nojiri, President and Representative Director
Location : 3-12-5 Tsukiji, Chuo-ku, Tokyo +SHIFT TSUKIJI 7F
URL :https://kiva.co.jp/

Business :

• Warranty service for worry-free purchase ".protectDevelopment and operation of
• Web accessibility tool "UniWebDevelopment and operation of