Kiva announces the 'Survey on Web Accessibility'.

2024/03/07

More than half responded that they do not know how to address web accessibility.

Web Accessibility Service 'UniWeb' ( https://hellouniweb.com Kiva Corporation (Headquartered in Chuo-ku, Tokyo, CEO: Kota Nojiri, hereinafter referred to as Kiva) conducted a 'Survey on Web Accessibility' involving 185 men and women engaged in web operations aged 20 to over 60.

 

◾️Summary of Findings

Overall, 80% reported that they 'understand web accessibility well' or 'have a general understanding of it.'

60% of respondents indicated that their company addresses web accessibility.

60% report that they are addressing web accessibility.Reasons for ComplianceWhen asked about this, the top reason was that they deemed it necessary for their services and corporate philosophy (79%), followed by 55% due to the amendment of the Act on the Elimination of Discrimination against Persons with Disabilities on April 1, 2024, and 43% because other companies are addressing it.

14% are considering addressing web accessibility.Reasons for ConsiderationWhen this was asked, the most common reason, similar to the reason for compliance, was 'because it is deemed necessary in the corporate philosophy' (52%). Following that, 30% responded 'because the company promotes employment of persons with disabilities', and 17% said 'because other companies are addressing it.'

Conversely, 26% responded that they do not address web accessibility.Reasons for Not AddressingWhen asked, the most common response was that they did not know how to address web accessibility (56%). Following that, 34% indicated that they felt their company services/products did not require addressing, and 17% stated they were unaware of web accessibility.

 

■Considerations

From the above survey results, the following realities regarding web accessibility compliance can be observed.

The necessity of addressing web accessibility is increasing in light of the legal amendments in April 2024.
The reason given by more than half for not addressing web accessibility is that they do not know how to do it, suggesting a rising demand for easily implementable services and consulting on how to address these issues.

As of April 1, 2024, the amendments to the Act on the Elimination of Discrimination against Persons with Disabilities will apply, requiring private enterprises to provide 'reasonable accommodations', leading many businesses to ensure web accessibility. We will work to improve services so that compliance with web accessibility becomes standard across industries.

 

◾️Survey Overview

Survey Method: Internet Research / Conducted by: Kiva Inc.
Survey Target: Men and women involved in web operations across the nation aged 20 to over 60.
Target Population: 185 individuals
Survey Period: January 17, 2024 - January 19, 2024
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Note: The percentages displayed in this survey report are rounded to the first decimal place, so the total may not equal 100%.

 

◾️What is Web Accessibility?

It is not a special accommodation only for the disabled or elderly, but anyone can be in the same situation as a disabled person.

• Temporary injury or illness (e.g., car accident with arm in cast and unable to use arm, eye disease with eye patch and blindness, etc.)
• Age-related changes
• Age-related vision loss (presbyopia, lens changes (yellowish, dark, blurred vision, etc.))
• Eye diseases common in middle-aged and older adults (cataracts, glaucoma, etc.)
  *About half of the patients in their late 70s have cataracts with yellowing changes.
• Age-related hearing loss
• Foreign travelers (if a foreigner who does not understand Japanese is struck by an earthquake while traveling, can he/she obtain evacuation information, etc.)

Reference: Ministry of Internal Affairs and Communications, Accessibility of Websites, etc. Required of Public Organizations
https://www.soumu.go.jp/main_content/000543284.pdf

 

◾️About UniWeb

UniWeb supports web accessibility features "on the day of deployment" by simply adding a single line of code to all web services.

In order to achieve equal website services for all, we want to put users in various situations, such as those with visual impairments or those who temporarily lose the use of their hands due to injury, in a position to understand correct information through various uses such as voice reading and contrast changes.

 

◾️ Kiva Corporation

Representative: Kota Nojiri, President and Representative Director
Location : 3-12-5 Tsukiji, Chuo-ku, Tokyo +SHIFT TSUKIJI 7F
URL :https://kiva.co.jp/
Business :
・Development and operation of the reliable purchase guarantee service 'proteger' (https://hi.helloproteger.com/）
・Development and operation of web accessibility service 'Uniweb' (https://hellouniweb.com）